Refund & Return Policy

At Benefigs, we strive to deliver the freshest figs and highest quality products. Due to the perishable nature of our items, we apply the following policy:

1. Perishable Items (Fresh Figs)

• All sales of fresh figs are final.
• No refunds or returns will be accepted once the product has been delivered or picked up, unless it arrives damaged or spoiled.

2. Homemade Products

• If you receive a damaged or defective product (e.g., broken packaging or leakage), please contact us within 24 hours of receiving your order with a photo for verification.
• Refunds or replacements will be processed on a case-by-case basis.

3. Cancellation Policy

• Orders can be canceled up to 12 hours before the scheduled delivery/pickup time.
• Cancellations after this window may not be eligible for a refund.

4. Contact Us for Issues

If there’s a problem with your order, please reach out to us at:

📧 [email protected]
📞 010-8182031
📍 Block C Gedung Makanan Negara, Felda Sungai Tengi Selatan 44010 Kuala Kubu Baharu, Selangor